Course Description:
This course explains customer complaint handling related to regulatory guidelines, classification of complaints. An overview of root cause analysis (RCA) and CAPA will provide insights into the complaint handling process, responsibilities and investigations.
Upon completion of this course, you will be able to:
Who should participate:
The live version of this recording took place on September 7, 2022
Access Duration: Access to this course expires 60 days from the date of registration or until you mark the course ‘Complete’ – whichever occurs first.
USP Approved Instructor
Stephen W. Andruski, Ph.D. Senior Manager, Verification Programs, U.S. Pharmacopeia Ph.D., Organic Chemistry, University of Arizona